Mean World Syndrome

Queens, New York, is known for its diverse communities and bustling energy, but hidden within this vibrant borough is a hospital plagued by disturbing tales of patient care gone wrong. NewYork-Presbyterian Queens Hospital, once a trusted healthcare institution, has become synonymous with stories of staff negligence and chronic understaffing. In this article, we unveil the top ten horror stories from within its walls, exposing a healthcare system in turmoil. Prepare to confront the shocking realities that have turned NewYork-Presbyterian Queens Hospital into a place of dread and despair.

10. Lee Pip July 2024

This hospital deleted my 1 star review 3 times, but I will post another one before they forge more artificial 5 star reviews and delete me again. I had an experience of living Inferno at this hospital. I came in to visit someone and was informed that though my friend had no mental health issues, they told my friend that they have people commit suicide sometimes after being at that hospital. They also told my friend that my friend would never be successful or find work or love. The hospital afterward prodded for personal information and tried to send for an unnecessary institutionalization. Further, the hospital staff yelled, humiliated, and used personal history to try to justify using verbal insults like, “paranoid.” My friend was psychologically healthy before this incident, but after, has felt as though held hostage. I am a psychology professor and recognized signs of someone who had just come out of a P.O.W. camp. Flashbacks to what was said, weeping, sudden graying… this is the worst spot in Queens, hospital or otherwise. The Starbucks at the front of the hospital is good though.

9. Jeff Walsh June 2024

This should get zero stars. My wife entered the er yesterday at 830 pm. It is 110 pm the next day and she is still there. The security guards there are rude, stupid and beyond disrespectful. No wonder some people get so angry at them. They probably cause many of the security problems. Do you have to be educated to be polite. I have made several attempts to see her to no avail. If your loved one is there you will not have a place to sit or wait. They will not help you Needless to say, I will never come here again or let anyone I care about come here. If you are in an ambulance that is headed here, my advice is to jump out the back at the first red light. Good luck.

8. patrice dyall February 2024

I’ve been coming to this hospital for years as well as brought family and friends here in the past. I’ve never had any issues everyone is usually pleasant and helpful. But THIS time I am having the WORSE experience. Been here since Saturday with a family member in ER. No CHAIRS for visitors we are STANDING hours at a time. When I ask for answers a timeline of when we’ll get a bed/room, see a doctor or at least get discharged and they don’t have any answers. Furthermore the nurse on right now is extremely rude, unprofessional and dismissive whenever you try to talk. Rolls his eyes looks away when you’re speaking because he doesn’t want to listen to you. No one cares that we are at our family members bed side standing for hours at a time. The least we can get are professional kind workers. Thank God for Ella she was so nice I watched her randomly help anyone that was looking for help or asked her for help. There was a spill that everyone walked by for an hour once she noticed it she placed a towel on wet spot. Patient, not hers, needed water she got someone to bring them water after patient was asking for 20 mins. We know the ER is rough busy and understaffed but a smile, being pleasant and understanding goes a long way. Thank you Ella for your kindness 🙏🏾💜.

7. Melissa Pichardo May 2024

If I could give everything about this hospital 0 stars I would. I’m 11 weeks pregnant and had server bleeding and pain. I waited three hours in the waiting room just to have to wait 2 more hours in a hallway for a doctor or nurse to notify me about anything. Before I was about to be taken for an ultrasound my pain increased I was in so much pain I couldn’t even open my eyes. After I was brought to a room which was SO filthy there was blood on the walls, used syringes in the sink and pee filled to the brim of one of those things just hanging on the wall. After laying there another hour I realized no one came to check on me and now looking at my discharge papers I see that it says I was given Tylenol WHICH IS A LIE I COULDNT EVEN TELL YOU WHO MY NURSE WAS DURING THAT TIME BCUZ NO ONE CHECKED ON ME AND TO LIE ON PAPERWORK AS IF YOURE DOING YOUR JOB IS ABSOLUTELY UNACCEPTABLE! THIS HOSPITAL AND STAFD SHOULD BE ASHAMED!

6. bishow adhikari June 2024

I brought my wife at ER for her stomach pain which was really bad. We waited over 2 HOURS and at last we gave up and went home in pain. Waiting in that cold waiting room for over 2 HOURS a normal person will get sick. I do not recommend this hospital because it just takes tooooo long. Unless you have few extra days or vacation. We come to hospital thinking we will get treatment but …… so sad ..

5. M&M Getaway July 2022

I use to like this hospital but what I experienced I won’t be coming EVER AGAIN . I came in with chest pain and lady did a test and she never told me how I was then she sent me in the waiting room and I had excruciating chest pain , back pain and stomach pain mine you I had already throwed up ! I was in the waiting room for 4-5 hours .nobody called my name like 6 different people left the hospital because they could no longer wait ,the waiting room was EMPTY and I was still waiting and now I was getting a headache. It literally took them 6 hours for them to call my name and finally start caring , HORRIBLE SERVICE. YOU HAVE TO BE BLEEDING OUT OR LOOK LIKE SOMETHING BAD HAPPEN TO YOU FOR THEM TO CARE . NEVER AGAIN

4. Rogue June 2024

Would give 0 stars. If you’re gonna get sick, go into Manhattan or Long Island instead. Hell, you might be able to fix yourself before you actually get attention or believed that you’ve an actual problem. Forget about any decent treatment if you present as feminine. It used to be really good about twenty years ago, which is the most frustrating part. And now, everything from ER to scheduled procedures is awful. Impossible to contact anyone about pre op, and getting records took months. Drs apparently have never taken anatomy or clearly are misogynistic. Lots of lying and dismissal.

3. Neil Acharya February 2024

Been waiting at the hospital since 10:30pm and it is now 4:19am my mother who came in for severe pain and swelling has still not been seen she was triage and was sent to go wait in the waiting area 6hrs and no Doctor could see her?! What is going on NY Presbyterian?! These wait times are ridiculous what is the point of calling it an emergency room when someone with an emergency is to being seen?! I need answer. *UPDATE* @ 4:42 am we have decided to take my mother to another emergency hospital at 2:32am my wife and mother went to ask them how many more people were in front of her and she was told 6 pts so we decided to wait a bit longer at 4:40 am I decided to go ask again since now it has been over six and a half hrs since we have been in this ER waiting for a doctor. I was told that there is now 16 pts in front of her I asked how come last we came we were told 6 pts I was given no explanations. This hospital does not know what a emergency is don’t waste you’re time people.

2. Jinnong chen March 2024

At the emergency waiting room wait for three hours, the patient comes later than us, but they get the help first !!!…asked the front desk:just wait for call …three hours then my wife gets a call and goes to bed inside of the room, thirty minutes later the nurse asks my wife something , then waiting for the doctor until now, one hour.. two hours…asked the nurse:doctor not here,just wait!.totally five hours waiting already! ….how long should we wait?? My wife whole belly already pains three days ,and getting more pain!!! What is the “emergency ”??? Five , six hours waiting not see the doctor, after seven hours finally see the doctor! Then two hours later, my wife having an intravenous drip, after she To the restroom came back to the bed, and asked the nurse (name:Beatrice)put the drip back, she just said one moment ,but she didn’t care about it!!!!….. She just doing another thing around here ten minutes, and didn’t want to spend a few seconds to help my wife!!!! ?? How terrible….

HONORABLE MENTION #1 – Munira mu October 2023

I’ve been coming here for years I delivered my first baby in this hospital 2018 and I had a really good experience, so I chose to give birth to my second child here but it is a huge mistake! Long story short, I had an induction in August 2023, due to baby passing the due date. After delivering I stayed in hospital for three days, and before I was discharged from hospital I complained about pain from my back and stomach area but doctors told me it was normal so they let me go. Then the same day I was discharged from hospital I had a fever over 103 Fahrenheit along with shivering and back pain. I could not go to hospital right away because I didn’t have much help at home for new born and every symptoms that I had was getting worse!! It was a nightmare!! I could not tolerate the pain anymore so I went to ER 5 in the morning. When I got to hospital my heart beats was 155, blood pressure was 168! Along with fever, chill, pain! and still they let me waited 12 hours in the ER ,around 6PM they transferred me to OB department. Doctors told me I got kidney infection from hospital.They didn’t even know why I got infection, they told me maybe because of used catheter when I had induction. I think labor room should be No bacteria !! They gave me three types of antibiotics which destroyed my stomach until today I am still having a lot of pain in my stomach. I was hospitalized for a week because of kidney infection. One and half month has passed but I still have not recovered yet! I am still having stomach pain and have a fever once a week!! I contacted with OB and they still suggested that I go to ER!!This hospital ruined my physical health, mental health! I have two kids that need to be taken care of, but I can’t even take care of myself now!! What a terrible experiences from this hospital!! Even some of the doctors and nurses are so unprofessional with the way how they treat patients.

HONORABLE MENTION #2 – mary tata March 2024

The worst ER in New York. So crowded like a homeless shelter. Unbelievable. So dirty. In the ER . You can’t see the nurses and ER doctors. What is going on??? People were so impolite.The management should know what is going on with this ER of New York Presbyterian. So frustrating. Are you treating the patients or neglecting the patients? No compassion at all. You need to discipline your staffs. I think the Dept of Health should know what is going on here?

1. Hector H April 2024

I got to the ER and found My father with all the food that was lunch all over him..face,body,bed all over . I told the nurse Tiffany..and she did not care…my father is in ER..with a catheter in his private part so he can not pee.. I ask the nurse that he needs to use the bathroom. Instead of taking him she (Tiffany) brought him a pee jug. I told her if she was blind…she did not care and left …later on I steep for a minute and came back and I see my father walking by himself to the bathroom…I found him in the floor in top of his own screment the nurse Tiffany did not help him get to the toilet no one help him, he went to seat Iand felt down. Again she so what was going on a left….I know no one would like to see it but I have pictures to proved it